Read more of our 5 Star Client Testimonials at Zillow.com
“My wife and I weren’t sure if we were going to be able to sell our home in time for the new school year. Our West USA agent was able to tell us how much our home was worth and was able to market it to millions of online lookers. We got exactly what we were asking. We are impressed with West USA.”
“We just moved to the Phoenix area and our West USA agent helped us find the right home. He was courteous, professional and worked with us to make sure we got everything we wanted out of our first home. We are glad we chose West USA.”
Highly Likely To Recommend
I met David about 1.5 years ago and could not have been more impressed with how prepared he’s been from introduction to closing. Initially I wanted to see what my condo was worth and if it was a good time to sell and upgrade to a house… he came with a binder of comps and pros/cons of when would be the most opportune time to sell considering the market and the neighborhood I was in.
The condo sold a lot quicker than I had expected but he was diligent in helping me find my new home. We met at all hours, weekends if necessary considering my hectic schedule with work and eventually found a home.
David, although young, brings a lot of knowledge, passion and dedication to his work. He is genuine, honest and doesn’t hesitate to point out some things I may have overlooked because he’s just had more time to do the research. The closing on the house could not have gone any smoother… he took care of all the counter offers, amendments, electronic signatures were the best way to go with my busy life. Supplied all the contacts I would need to get services transferred from the condo to the house. All I needed was my cell to stay in touch with all the updates.
All in all, any buyer/seller would be lucky to work with him or his partner Carmelle. – 4/11/2015
Carmelle and David did their homework, helped us prepare the property, set the right price, then worked the listing hard. Ten days and three open-houses later, we has a great offer and the sale closed. This is the second time we’ve used this team, and we couldn’t be happier. Highly recommended! – 8/27/2015
A Great Team….Highly Recommend
We have been using Carmelle Bernier and David Jones for over 10 years on multiple properties we have owned and sold in Surprise. Carmelle also helped my Sister out with the sale of her home and went above and beyond for her. We highly recommend them, they’re a great team. – 10/31/2015
Top Real Estate Duo
Carmelle and David have been instrumental in finding two homes for us in the past 3 years. Their insightful and knowledgable expertise, and their genuine concern for meeting your needs in a professional and caring manner make them the top real estate duo here in the Valley. – 11/09/2015
Extremely Professional and Handled Every Aspect of The Sale
Carmelle listed and sold a condo we had for sale. She was extremely professional and handled every aspect of the sale throughout including all communication between us and the buyer. She kept us informed and as a result the process was very painless. – 02/03/2016
A Team That is Unbeatable
We were so fortunate to find Carmelle In 2011 that helped us buy our Scottsdale home while we lived in Chicago. Not only does she know this market, but also knows dependable reliable tradesmen to get things fixed. David now makes up a team that is unbeatable! We are using them again now! – 02/15/2016
An Absolute, Total Joy to Work With
Carmelle was by far the best, most responsive agent we have ever worked with. She really understood the local market, always listened to our inputs, and only showed us homes that met our targeted needs. She was just an absolute, total joy to work with! Customer service like this is so rare today…….Thanks for helping us find our Scottsdale dream home, Carmelle!
Listens to Our Concerns, and Never Rushes Us to a Decision
We had great experience working with Carmelle both buying and selling our home. Recently she listed and sold the house which she found for us several years ago after a very long search process. We are very impressed with her knowledge in local real estate market and her constant drive to provide the best service for her clients. She listens to our concerns, and never rushes us to decision when we are not ready. Over all, we couldn’t be more pleased with the service and results we got! – 12/12/2016
Carmelle and David were absolutely phenomenal. I have bought and sold 5 or 6 houses and they are easily the best realtors I have encountered. They are knowledgeable and honest. They know they market and will do everything in their power to get you the fairest price. – 04/03/2015
Recommend Her Services to Anyone
Carmelle, was very proactive in helping me find a home and to bid on–actually two. One owner refused to bargain, so we dropped the bid. The other, she was able to shave off $10,000. Carmelle made the whole process a lot easier than I envisioned, and knew about the “little things” that would make life easier for me or more difficult down the road. She even used e-forms to simplify my busy life. I believe we looked at over 25 homes before I was happy.
I truly recommend her services to anyone who wants to buy a home. – 09/08/2014
Carmelle Was Everything and More
Carmelle was everything and more than one would expect from a real estate professional. She was top notch in every way, responsive, knowledgeable, patient and so easy to work with in all aspects of the buying process. She listened to our needs, negotiated the deal we wanted and the advice she offered was on point and always in our best interest. She was extremely accommodating with her time and exhibited indepth knowledge of the properties she was listing for our daily review. She remained part of the process through closing and even offered to be contacted afterwards if we needed to do so. We highly recommend her.
Highly Likely to Recommend
Carmelle was very helpful in recommending locations, setting up appointments, pointing out details that I had missed, and negotiating a very good purchase price. Then she managed the paperwork after the offer was accepted. She promptly sent me necessary paperwork for my signature and followed up with the loan officer and processor. She kept me informed on every step so nothing was left to chance. It was a very stress-free, smooth transaction. She is an example of a knowledgeable, easy to work with, and super effective real estate agent. I highly recommend her.
Most Definitely Recommend
We lucked out when we found Carmelle. After a business trip to Scottsdale, we decided to look for a home. We saw an ad for a home Carmelle had listed, but unfortunately it was not available. After meeting Carmelle in person we decided to work with her to find our home. She knew going into this process that we would be very picky. After viewing over 50 homes, we finally found the perfect house for us. Carmelle was extremely patient with us, showing us house after house over the course of a couple of years. She always made herself available when we came to town and was always super energetic. We knew when we asked Carmelle a question we could get a straight answer. Not only is Carmelle an excellent agent, she is a super nice person and after a couple of trips to Scottsdale, we felt like we were looking for a house with a trusted friend. My husband and I would most definitely recommend Carmelle as a real estate agent.
Carmelle Was Awesome
Carmelle was awesome. We went through an up and down short sale process and Carmelle was always keeping us positive, yet kept showing us options throughout the process. She kept us in the loop all the way, understood the ins and outs, and had great connections (she always had ‘a guy for that’ to address any of the requisite fixes once we closed on the house). She was great- having worked with several realtors through my moves I can confidently say she was the best.
Carmelle is a Superb Agent
Carmelle is a superb agent. Her wealth of knowledge in the field is great and I didn’t have to worry about her being on top of the sale. I selected her as my agent because she was the only one who did their homework on the market and how it would/wouldn’t affect me when it came to selling my home. From that point on, I was confident that she was the agent for me and she didn’t disappoint. I have since relocated out of state and I am bummed that I won’t be able to use Carmelle to help me find my next home.
Carmelle is The Best Agent I Have Ever Dealt With
Carmelle is the best agent I have ever dealt with. Happy to recommend her.
She helped us to look for both a home and later when we changed our plans to build she didn’t skip a beat a helped to find a lot. She took great care to understand our requirements, budget and style and didn’t push us to do or look at options that didn’t suit us.
She is knowledgeable of the different areas and communities within Scottsdale help us to get to know the areas as well.
As foreigners recently moved to the US she also assisted and explained the differences in purchasing processes. Basically she made sure that we could find, close and buy what we wanted.
The Best By Far
Carmelle is the absolute best agent I have ever had dealings with. I tend to not trust realtors very much, but Carmelle is different. She’s fair to the point where she will not try to sell me on every house, she will tell me when something is wrong. She shows me exactly what I want to see, is incredibly responsive and is extremely nice and easy to get along with. The best by far.
Working with them was the best decision
Carmelle and David made the whole process easy, painless and fun. They helped me navigate through the ins and outs of the system and I can honestly say that working with them was the best decision for me. They found me the perfect home in the right location and managed to satisfy all the items on my ” home wish list”- no easy feat!
We quickly came to respect her judgment, instinct, and knowledge
Carmelle is absolutely the best! She is extremely responsive and we quickly came to respect her judgment, instinct, and knowledge. She earned our complete trust. Plus, she made what could have been a stressful process very enjoyable, enlightening, actually fun !
The right location is such an important lifestyle consideration, and Carmelle really listened to us and came to understand our lifestyle before steering us toward, and away from, locations that would reflect and support how we want to live in Arizona.
We are moving here from another state, and we even started calling Carmelle for advice on dealing with realtors and buyers of our Minnesota home. She anticipates situations, and we always felt like we were in front of it, not reacting. She’s the best